How we help
Four problems worth solving first
We work on the administrative work that surrounds legal work: the chasing, re-typing, updating and record keeping that quietly consumes a small firm's week.
Reducing routine admin
The problem. Fee earners and support staff spend time re-typing details, chasing information and moving the same data between inbox, forms and case files.
Our approach. We map the repetitive steps, then arrange a workflow that handles the predictable parts and asks a person only where judgement is genuinely needed.
Improving client communication
The problem. Clients often feel uninformed, not because a firm is unwilling to update them, but because writing updates competes with billable work.
Our approach. Updates can be drafted at recognised points in a matter, in your firm's tone and templates, ready for someone to review, adjust and send.
Preventing forgotten actions
The problem. Matters can sit without progress. Nobody intends it — the file simply drops below the line of daily attention.
Our approach. A workflow can watch for a lack of recent activity and raise it with the responsible person, so the firm notices before the client does.
Creating clearer records
The problem. When a question arises months later, reconstructing what was done and when can mean searching several inboxes and folders.
Our approach. Routine administrative actions are recorded as they happen, giving a straightforward account of the steps taken on a matter.
Who this suits
Built around how small firms actually work
We work with UK firms of roughly one to forty-nine people, including sole practitioners, high-street practices and small specialist teams.
Where is routine admin slowing your firm down?
Tell us about one repetitive process in your firm. We can explore whether a practical workflow could make it simpler, more consistent or easier to manage.